We respect your privacy

Privacy disclaimer

for users that access website and ask for sales information

International Web Service EOOD based in boulevard Gotse Delchev, 105 - g.k. Strelbishte - 1404 - SOFIA - Bulgaria is the controller of the processing of personal data collected on this site pursuant to and for the purposes of EU Regulation 679/2016 (GDPR).

This Statement was updated on 25/05/2018

WHO WE ARE



International Web Service EOOD, in carrying out its activities, pays the utmost attention to the security and privacy of its customers' personal data.

The data controller is: International Web Service EOOD based in boulevard Gotse Delchev, 105 - g.k. Strelbishte – 1404 – SOFIA – Bulgaria.
The person responsible for data processing is the administrator of the company International Web Service EOOD - facile.bg@protonmail.com.

WHAT PERSONAL DATA THAT CONCERNS YOU CAN BE COLLECTED



The following categories of personal data concerning you may be collected:

Use of the website (Navigation data) - information on how you use the site, opens or forwards our communications, including information collected via cookies (you can find our Cookie Policy which regulates the details on this page: https://facile.bg/Cookie-Policy-En.html). This data includes the IP addresses, the domain names of the computers used by the users connecting to the site, the Uniform Resource Identifier (URI) addresses of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code that indicates the result of the request given by the server (success, error, etc.), the operating system and the browser used.

We also collect and process your name, phone number and email address that were filled into the contact form.

HOW WE COLLECT YOUR PERSONAL DATA



International Web Service EOOD collects and processes your personal data if you access the website to use its features or you send us a request for information by the contact form.

Please help us keep your personal information up-to-date by informing us of any changes.

FOR WHAT PURPOSE YOUR PERSONAL DATA CAN BE USED



The processing of personal data must be legitimized by the legal conditions required by current legislation on the protection of personal data. Your data is collected for operational management purposes of the website.

Your data is collected for operational management and purposes strictly related to access and navigation of the website and to process the request for contact you are about to send.

To send the data of the form it is necessary that you give your consent to the treatment.
To deal with this data, the site uses the ProtonMail email service (Proton Technologies AG - CH).
The e-mail service is completely managed by ProtonMail. Between the owner and ProtonMail AG an agreement on data processing was signed.

Furthermore, EOOD International Web Service treats your use of the website, automatically provided at the time of the request, to allow you to browse the site and to ensure the correct technical management of the same, including the security of the site. The provision of data is mandatory to respond to your browsing requests; in default we will not be able to give you course.
This data can also be collected and stored to defend a right of the EOOD International Web Service in court.
International Web Service EOOD collects your contact details to fulfill a legal obligation or to defend one's right in court in case of unauthorized use of the site or of attempts at intrusion or cyber attacks.

In addition, the International Web Service EOOD collects data in order to analyze traffic for internal statistical purposes, using the Google Analytics service (Google Analytics Privacy Policy), through appropriate cookies. You can find all the details on our policy page on cookies: https://facile.bg/Cookie-Policy-En.html

Superhosting privacy policy is reachable here: https://en.superhosting.bg/web-hosting-page-privacy-policy.php

HOW WE KEEP YOUR PERSONAL DATA SECURE



International Web Service EOOD uses a wide range of security measures to improve the protection and management of the security, integrity and accessibility of your personal data. Data processing takes place using IT tools, by storing and analyzing server logs to ensure access security.

All your personal data is stored on our suppliers' servers (Superhosting OOD - 36 Dr GM Dimitrov Blvd - Sofia - 1797, Bulgaria and Proton Technologies AG - Chemin du Pré-Fleuri, 3 - CH-1228 Plan-les-Ouates, Genève , CH) and are accessible and usable according to our standards and our security policies (or equivalent standards for our suppliers).

Superhosting privacy policy is reachable here: https://en.superhosting.bg/web-hosting-page-privacy-policy.php

ProtonMail privacy policy is reachable here:https://protonmail.com/privacy-policy

HOW LONG WE STORE YOUR PERSONAL DATA



We keep your personal data only for the time necessary to achieve the purposes for which they were collected or for any other legitimate related purpose, in any case no more than 12 months.

We allow access to your personal data only to those who need to use it for relevant purposes.

Your personal data that are no longer needed, or for which there is no longer a legal requirement for its conservation, are irreversibly anonymised (and in this case can be stored) or destroyed safely.

In the case of legally binding requests or disputes or defense from cyber attacks and in the event that we need to defend ourselves or take action or even make claims against you or third parties, we may retain the personal data that we reasonably need to process for such purposes, for the time necessary for the claim to be prosecuted.

TRANSFER OF DATA ABROAD



Your personal data will be processed by the International Web Service EOOD within the territory of the European Union or in Switzerland or in the USA according to the "Privacy Shield" and according to the certification "EU-U.S. Privacy Shield Framework".

WITH WHO WE CAN SHARE YOUR PERSONAL DATA



Your personal data will not be disseminate, but may be disclosed where necessary for the provision of the service to third parties (such as third-party technical service providers, hosting providers, IT companies) appointed, if necessary, International Web Service EOOD's Data Processors for technical or organizational tasks aimed to the provision of services and to ensure website security.

Your personal data may also be accessed by other companies, for purposes related to the management of IT infrastructure, on the basis of specific contractual agreements.

Please contact us, or write to the e-mail address facile.bg@protonmail.com, if you wish to ask to be able to view the list of data processors and other subjects to whom we communicate your data.

YOUR DATA PROTECTION RIGHTS AND YOUR RIGHT TO ADVANCE COMPLAINTS BEFORE THE CONTROL AUTHORITY



You have the right to ask us:

access to your personal data, get a copy of the personal data you have provided to us (so-called portability), the correction of the data in our possession, the deletion of any data for which we no longer have any legal prerequisite for the treatment, the opposition to the treatment where foreseen by the applicable law the withdrawal of your consent, in case the treatment is based on consent; the limitation of the way in which we process your personal data, within the limits set by the law for the protection of personal data.

In the event that you exercise any of the aforementioned rights, it will be our responsibility to verify that you are entitled to exercise it and we will give you feedback within one month.

To exercise the rights granted to you, you can contact us at the following addresses: - International Web Service EOOD - boulevard Gotse Delchev, 105 - g.k. Strelbishte - 1404 - SOFIA - Bulgaria - or by sending an email to the following email address: facile.bg@protonmail.com

For any complaints or reports on how we process your data, we will make every effort to respond to your requests. However, if you wish, you can forward your complaints or your reports to the authority responsible for data protection, using the following contact details: Commission for personal data protection - 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia - Phone: (+359) (0)2.9153518" - E-mail: kzld@government.bg -E-mail: kzld@cpdp.bg.